Privacy Policy

This privacy policy tells you how SLR Games Ltd handles your personal information when you make contact with us, purchase our products or use our customer support services.

Data You Provide via Enquiry Forms

Our website includes enquiry forms that allow visitors to contact us and request information about our products.
The information collected through the forms includes your name, email address, phone number and any other details that you choose to provide.
We use the information collected through the enquiry form to contact you and provide you with the information you have requested.
By using our enquiry form, you consent to the collection and use of your personal information in accordance with this privacy policy. If you have any questions about our use of your personal information or this privacy policy, please contact us.

Customer Data

If you purchase an SLR Games product, we will collect and retain data to enable us to:

Communicate with you about the buying process, payment and delivery or collection of your purchased item(s)
Fulfil our manufacturer’s warranty obligations

What types of customer data do we collect?

Name, email address, postal address, phone number, payment information and details of the products you purchased from SLR Games, the customer support requests you make and any other information that you choose to provide to us.
If you register to purchase our laser clay shooting products, we will also ask you for proof of age and proof of insurance for shooting games. This is to comply with the law that regulates the purchase of Realistic Imitation Firearms (RIFs).

Data Privacy

We take the privacy of your personal information very seriously and have implemented appropriate security measures to protect your data. We have put in place policies and procedures to ensure that your personal information is handled in a manner that complies with privacy regulations (General Data Protection Regulation).
We do not share or sell your personal information to third parties.
We store customer data on secure servers and take appropriate measures to protect it from unauthorised access, alteration, or disclosure.
SLR Games does not collect any data that GDPR classifies as sensitive personal data.
You have the right to access, rectify, erase and restrict the processing of your customer data.

Using Your Data for Marketing Communications

We will send you marketing communications only if you explicitly opt in to our mailing list.
We strive to provide information that is useful and relevant to our subscribers. We will ask you to specify your areas of interest and you will be able to update your list of interest categories at any time. You can also unsubscribe from our mailing list at any time, by clicking the “Unsubscribe” link in the footer of our emails or by contacting us directly.

Website Analytics and the Use of Cookies

Google Analytics 4 (GA4) is a web analytics service provided by Google LLC. This service is used to collect and analyse data about user interactions with our website. The data collected by GA4 may include information about pageviews, events, number of users and some of their characteristics, such as demographics and interests.

We use GA4 to gain insights into user behaviour and to improve our website's performance. GA4 makes use of cookies, small text files that are placed on your computer by websites that you visit. We do not use GA4 to collect or store personal information. IP addresses are anonymized to protect user privacy and comply with privacy regulations (GDPR). By using our website, you consent to the collection and use of data by GA4 in accordance with this privacy policy.
If you wish to opt out from Google Analytics cookies, visit http://tools.google.com/dlpage/gaoptout.
If you have any questions about our use of GA4 or our privacy policy, please contact us.

Links to Other Websites

Where we provide links to websites of other organisations, this privacy notice does not cover how those organisations process personal information. We encourage you to read the privacy notices on the other websites you visit.

Changes to This Policy

We may update this policy from time to time, and we will notify you of any changes by posting the updated policy on our website.
If you have any questions about our customer data privacy policy, please contact us.